rsonality, showmanship intense. However, when using the product a failure or quality problems they will not hesitate to make a complaint, and verbal agitation,
Imitation Ray Bans, requires companies to live according to their demands to solve the problem.
?(2) emotional expression prominent. Young people nowadays own independence is strong in the consumer products, emotion and intuition play a big role, emotional,
Fake Ray Bans Sunglasses, intense, easily swayed by emotions. (3) performance of mature psychological behavior significantly. Young people, particularly after 80 young people from the instability in the consumer psychology towards stability, they like to show a mature heart and rich experience, products and services in question into the complaint will hide his true thoughts,
Copy Ray Bans, but with a mature tone to vent and ask for it.
?(Two) based on analysis of all sectors of society
?Social class also belong to cultural aspects, which is mainly due to people in the economic conditions, educational attainment, occupation type,
Replica Ray Bans UK, and other aspects of social differences in the scope and the formation of different social groups and different social status of its stark class difference. People generally take with their own level,
Replica Ray Bans, identity consistent behavior. Which directly affect people's consumption characteristics and rights awareness. CASS statistics by country can be roughly divided into three social classes,
Fake Ray Bans Clubmaster, cadre management personnel for the upper,
Fake Ray Bans, self-employed,
Replica Ray Bans Clubmaster, professional and technical personnel for middle,
Counterfeit Ray Ban, business services, workers, etc. is lower,
Knock Off Ray Ban Wayfarer, found in the actual work of social complaint behavior in all walks of life have the following characteristics:
?Analysis of the data from the table, we can get the following results: the lower the quality of service requirements are lower personnel, complaint handling satisfaction is higher. Upper demanding customer service,
Fake Ray Bans Aviators, complaint handling satisfaction is low. The reason is due to:
?Upper customers: they have a certain amount of wealth,
Michael Kors Outlet, like buy some products commensurate with its status, no longer in use almost cost much, only care about whether the convenience and comfort, the general problems not to complain, but often complained by email approach of the problem,
Knock Off Ray Bans, and concise statement,
Fake Ray Bans Wayfarer, telling his request.
?Middle customers: they usually buy "trendy" products, the pursuit of "kind of good brand,
Replica Ray Bans Wayfarer," hot loyal to participate in various social organizations,
Replica Ray Bans Aviators, the process of using the product,
Replica Ray Ban Sunglasses, the service requires a high, feeling satisfied with the process of the problem telephone complaints often a reflection of the way for a long time.
?Lower customers: they work mainly in manual labor, low wages, no picky when using the product,
Replica Sunglasses UK, often for discounts interested in our products, no excessive demands for services, complaints often to the corporate front window for smaller also face the loss of competition as a result.
?Third, the quality of the performance of telecommunications services in Xi'an
?By changing the amount of customer complaints, Xi'an analysis shows that the number of complaints has been at a high level, and is accompanied by increasing the amount of business acceptance, showing a gradual upward trend. Main customer complaints through the telecommunications industry analysis shows} o crowd mid relatively low satisfaction with complaint handling, complaint intensive high complaint behavior is more obvious; 30-40 years old people and young people in the mid-1980s relatively com
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